A. we do not issue refunds but we will happily exchange your order for the exact dollar amount purchased as long as the items meet the exchange criteria. - within 30 x days - in original packaging - tags attached - no signs of wear
A. Send us an email at Gentlewomen@gentlewomenlingerie.com with order number and what you would like to exchange. Please note, you are responsible for shipping fees. Garments must be unworn and in its original packaging.
A. Please allow up to 2 X Business days for order to process and an additional 8 X Business days for delivery. if your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.
A. FEDEX.
A. we apologize for the inconvenience but we currently do not ship outside of the United States. however, this may change at a later date.
A. all customers receive a shipping confirmation email when their order ships, which includes a FEDEX tracking number.
A. gentlewomen lingerie is made of 100% silk charmeuse.
A. gentlewomen lingerie fabric is 100% silk charmeuse. placing garments in the washer or dryer can ruin the fabric. Hand wash, air dry, and dry clean is most recommended.
A. we recommend you know your measurements prior to purchasing. our size small bottoms are identical to a mens medium bottoms. our tops and robes sizes are identical to mens sizes. please see below for size chart:
Ask our experts they will be happy to help you with your concern.
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